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Our prime aim is to provide the best possible service to our clients. Personnel are hand-picked for particular assignments and are individually subject to the approval of the client. This applies both at the initial vetting stage and for the duration of the contract. Our vetting procedures are systematic and thorough.
All recruits are carefully screened concerning honesty along with their experience; their qualifications are rigorously checked. They must be well-spoken and meet our very high standards for loyalty, adaptability, common sense, politeness, impartiality and physical fitness.
All personnel will, at all times, fully observe the corporation’s health and safety rules that are in force at the particular facility to which he or she is responsible.
The following points are always checked: Health; Personal Documents (service discharge papers, passports etc); Employment details for previous ten years where applicable; All periods of unemployment.
Our security officers are carefully screened prior to employment and are, upon appointment, given a thorough specialist training in all aspects of security and client relationship.
Most of the people concerned have a background in either the services or the police, where they will have acquired qualities of self-discipline and responsibility.
We always attach great importance to their appearance and their manner as these are vital constituents of the image presented by our clients to customers, visitors, staff and the general public. Our officers are at all times presentable, cheerful, courteous and demonstrate an intelligent approach to their work.
At the same time, they are unobtrusive, except in circumstances where they are required to take an initiative related to a security consideration.
Our supervisors are experienced in all aspects of security and have demonstrated skills in man management. As a final rule, they must have a track record of at least three years successful operation in the mainstream of the security industry, including contract work akin to that undertaken by Hawkeye Security.
They are personally selected on the basis of their demonstrated achievement of high standards and their ability to motivate and lead.
Communication skills with officers in their charge, and client company representatives are also an important factor in the selection process.
We provide an appropriately qualified security manager who will take specific responsibility for general management of the security services provided.
The individual concerned will act as our liaison agent with the client and attend regular site meetings as required by the clients’ nominated representatives.
One of the critical elements in maintaining the desired levels of services to out clients is continuity of personnel. To achieve this, we provide a number of benefits, in addition to the higher-than-average rates of pay normally found within our industry.
These benefits include:
• Interest-free personal and season-ticket loans
• Free medical and legal advice
• Free uniforms
• Good career prospects
• Holiday pay, based on 60 hours per week at the normal hourly rate
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